Busy parents Sue and Paul decide to get help from social worker Joanne to prepare their youngest daughter Libby, who is deaf, for the big step of going to school for the first time. Joanne and Libby bond almost immediately, with Joanne beginning to teach a responsive Libby British Sign Language, but Sue is concerned that Libby focuses on lip reading. Maisie Sly plays the youngster in this Oscar-winning short film written by co-star Rachel Shenton and directed by Chris Overton, both former cast members of Hollyoaks